Quality Management and ISO 9001

What is ISO 9001 Quality Management?

It helps organisations to identify, manage and reduce risks then develop processes and procedures to manage the risks and meet customer requirements.

Why does your organisation need ISO 9001?

For many businesses an International Standard is recognition of their market credibility. Your potential and current clients will inevitably seek assurances that effective management systems are in place, are being implemented and receiving regular auditing.  The requirements of the ISO 9001 quality standard have relevance to any business in both the manufacturing and service sectors.

Why SheQ for your ISO 9001 requirements?

SheQ’s strength is two-fold: expert knowledge and effective delivery. ISO 9001 can seem daunting but clients praise us for the way we break down the processes and procedures into easily digestible chunks.  Our philosophy is simple: quality systems cannot be imposed; they must be integrated. SheQ offers two areas of support:


  • Internal systems and procedures audit – All organisations have their own operating systems, often developed organically according to need and immediate response.  Essential systems develop fragmentally, losing cohesion and departmental systems can conflict.  As an outside observer, a SheQ ISO 9001 Quality Consultant is able to provide objective feedback with appropriate recommendations.
  • Implementation support for international standards in ISO 9001 Quality Management System – SheQ Consultants can help you to meet the requirements of of the ISO 9001 quality standard and offers close support through consultancy for implementation, training of key staff to the required quality standards, internal audits to ensure adherence to those benchmarks and one-to-one support for peace of mind through to the ISO 9001 certification process.


At the heart of ISO 9001 is the universally accepted cycle of PLAN  > DO > CHECK > ACT and includes:


  • a set of procedures that cover all key processes in the business
  • monitoring processes to ensure they are effective
  • keeping adequate records
  • checking output for defects with appropriate and corrective action where necessary
  • regularly reviewing individual processes and the quality system itself for effectiveness
  • facilitating continual improvement